Join Our Team

CURRENT OPENINGS:

Please click on the job title to see details and requirements associated with each position. 

Job Title: Visitor Services Coordinator

Reports to: Director of Operations

Department: Visitor Services

Status: PT Hourly Tues-Sat 10am-4pm, Thurs 10am-5pm

Pay: $14/hr

About the Position:

The Visitor Services Coordinator (VSC) is a dynamic role that is best suited for individuals who have an interest in museums and history and who are enthusiastic, friendly, reliable and able to work a flexible schedule, including weekends and some holidays. As the VSC you will be responsible for front desk and gift shop duties as described below and other duties designated by the Director of Operations. Most of all you are responsible for assisting the guests and setting the tone for an enjoyable museum experience.

As Visitor Service Coordinator you will:

Front Desk

  • Greet the public, briefly orient visitors to the Museum, programs and events
  • Process admissions and any fees for programs, memberships and events
  • Actively promote and sell annual memberships to visitors, answer questions and provide detailed descriptions of member benefits
  • Answer the Museum’s central telephone lines promptly, courteously, and direct inquiries to appropriate staff offices and individuals as needed
  • Assist with clerical duties, as assigned by the Director of Operations


Gift Shop

  • Process all customer transactions as they occur
  • Ensure that all procedures are quick and accurate
  • Ensure that the gift shop is neat and orderly at all times
  • Be familiar with and understand the features and benefits of the gift shop products
  • Participate in annual inventory and routine cycle counts
  • Ensure all displays and supplies are well stocked at all times.
  • Advise Director of Operations when items need to be restocked and perform other duties as assigned


What You Bring 

  • High school diploma and current enrollment in or completion of one of the following: trade/professional certification, 2 year/4 year institution preferred.
  • Prior customer service experience required
  • Experience working with diverse and intergenerational communities
  • Computer proficiency experience with online databases (Google Drive, Blackbaud), virtual meeting platforms, website and social media, and MS office is required

 
Necessary Skills and Competencies

  • Strong written and verbal communication skills
  • Attention to detail with a commitment to accuracy and consistency
  • Ability to follow detailed instructions, both written and verbal
  • Ability to establish and maintain effective working relationships with individuals and groups
  • Proficiency in planning
  • Organized and proactive
  • Team oriented
  • Ability to work independently while being creative and resourceful with a team

 

Application deadline: Open until filled

To apply, please submit your resume and cover letter to admin@buffalosoldiermuseum.com.  No phone calls please.

Job Title: Grants Manager

Reports To: Chief Executive Officer

Department: Director

Status: Exempt/Full time

Salary Range:
$50,000 – $55,000

About the Position:

The Grants Manager is responsible for planning and implementing grant programs, preparing budgets, researching funding opportunities, maintaining the database, monitoring expenditures, tracking results, and analyzing financial data. The ideal candidate will have superior organizational skills, great leadership qualities, exceptional budgeting and monitoring skills and ensure our grant programs operate efficiently, in compliance with our development and strategic goals.Your skills and expertise in successful grants management will aid our organization in serving the public by securing continuous funding, improving business opportunities through effective funding programs, and executing meaningful projects.

As Grants Manager you will:

  • Manage overall grant efforts, including grants database, documenting payments and expenditures
  • Optimizing the grant administration process
  • Regularly review current grant proposals and prepare financial reports, ensuring compliance with grant regulations
  • Write proposals, prepare applications and gather supporting documents
  • Provide assistance to the development team on fundraising and capital campaigns Implement and maintain grants calendar
  • Research and identify new government, corporate, foundations and private grant opportunities
  • Establish a communication plan to keep all parties informed

 
What You Bring:

  • Bachelor’s degree in fund development, nonprofit management, philanthropy, business, or related field or at least five years of grant writing and grants management experience
  • Deep appreciation and understanding of the BSNM mission and the ability to articulate its value and vision internally and externally
  • Proven leadership and management capabilities and experience in identifying, writing and managing successful grant proposals
  • Ability to prioritize and manage several milestones and projects efficiently
  • Strong knowledge and familiarity with research techniques and prospect identification
  • Proactive and positive, creative problem solver,flexible, team-oriented, with an eye for detail
  • Excellent oral, written, analytical and interpersonal communication skills
  • Ability to manage, evaluate and motivate staff and volunteers
  • Marketing and Communication capabilities necessary to support both digital and mailed appeals
  • Experience working with a diverse team and promoting a positive brand image


Necessary Skills and Competencies:

  • Strong written, verbal communication
  • Creative problem solving skills
  • Detail oriented
  • Committed to accuracy and consistency
  • Strong interpersonal skills
  • Proficiency in planning and organization.
  • Organized and proactive
  • Team oriented
  • Ability to work independently

 
Benefits Include

  • Health, vision, and dental matched at 50%
  • Competitive vacation and PTO

 
Application Deadline:
Open until filled

To apply, please submit your resume and cover letter to admin@buffalosoldiermuseum.com. No phone calls please.

Job Title: Development Coordinator

Reports To: Grants Manager

Department: Development

Status: Exempt/Full time

Salary Range: $40,000-45,000

About the Position:

Development Coordinator is responsible for executing the museum’s fundraising strategies to achieve success with individual, corporate, and event donors. To achieve success across these categories, the development coordinator will research and develop targets, and organize efforts and develop plans for donor outreach and communication to each prospect on behalf of the museum. Support onsite event fundraising through generating sponsors and coordinating community chairs and honorees as necessary to support the overall event fundraising goal.

As Development Coordinator you will:

  • Research and identify prospective new donors and proactively initiate sponsorship and funding with government, corporate, foundations and individuals
  • Develop budgets for events and accounts that reflect anticipated fundraising outcomes
  • Assist in writing grant proposals and developing event opportunities
  • Assist in the development of fundraising goals and work to achieve and surpass these goals
  • Coordinate and manage all aspects of fundraising events and activities planning to execution
  • Work with the development team to manage project workflow and oversee day to day milestones for projects
  • Supervise all electronic and mailed appeals and communications, corporate sponsorship proposals, planned giving and other fundraising initiatives
  • Manage the donor and membership database


What You Bring:

  • Bachelor’s degree and experience in fundraising and development
  • Deep appreciation and understanding of the BSNM mission and the ability to articulate its value and vision internally and externally
  • Proven leadership and management capabilities and experience in creating and implementing fundraising plans and cultivating donor relationships
  • Proven track record of achieving a philanthropic giving
  • Strong knowledge and experience in basic fundraising techniques and strategies
  • Proactive and positive, creative problem solver, flexible, team-oriented, with an eye for detail
  • Excellent oral, written, analytical and interpersonal communication skills
  • Ability to manage, evaluate and motivate staff and volunteers
  • Marketing and Communication capabilities necessary to support both digital and mailed appeals
  • Ability to prioritize and manage several milestones and projects efficiently
  • Experience planning large-scale events and fundraisers
  • Experience working with a diverse team and promoting a positive brand image


Necessary Skills and Competencies:

  • Strong written,verbal communication
  • Creative problem solving skills
  • Detail oriented
  • Committed to accuracy and consistency
  • Strong interpersonal skills
  • Proficiency in planning and organization.
  • Organized and proactive
  • Team oriented
  • Ability to work independently

 
Benefits Include

  • Health, vision, and dental matched at 50%
  • Competitive vacation and PTO

 
Application Deadline:
Open until filled

To apply, please submit your resume and cover letter to admin@buffalosoldiermuseum.com. No phone calls please.

Job Title: Director of Education

Reports to: Chief Executive Officer

Department: Education

Status: Exempt/Full Time including some evenings & weekends

Salary: $65,000-$70,000

About the Position

The Director of Education is responsible for providing creative and strategic leadership to oversee all aspects of the education programming at the BSNM. The Director will manage established programs and create new content in partnership with the Exhibitions and Collections Department. The Director will lead the museum’s efforts to expand our reach by cultivating strategic partnerships with the educational and nonprofit community beyond our doors. This position will increase public familiarity with the museum’s identity, mission, and services, As well as represent the Education Department to the public. Additionally the successful candidate will manage on-going administration tasks, develop and execute meaningful mission- based programs for members, visitors and school groups.

As Director of Education, you will:

  • Be responsible for the development, implementation, and evaluation of dynamic museum education programs for diverse audiences.
  • Manage museum education staff including docents and interns.
  • Ensure program content connects to the museum’s collection and exhibitions.
  • Continuously develops knowledge about African American culture and military history.
  • Manage and maintain departmental budgets.
  • Identify grants and other funding opportunities for the department, including drafting grant narratives and budgets for proposals.
  • Work in partnership with other departments on programming, events and general museum educational initiatives.
  • Build upon and develop connections to members and local audiences, education communities including secondary and post-secondary, as well as cultural and community organizations.
  • Uphold the values of diversity, equity, and inclusion.
  • Performs other duties assigned.
 

What You Bring

  • Master’s degree or higher in museum studies, history, education or other disciplines that relate to the mission of the BSNM.
  • Grant writing skills a plus.
  • Experience working with diverse communities.
  • Computer proficiency experience with online databases (google drive, blackbaud), virtual meeting platforms, website and social media, and MS office is required.
  • Photoshop and Adobe experience is a plus.
 

Necessary Skills and Competencies

  • Strong written and verbal communication
  • Creative problem solving skills
  • Detail oriented
  • Committed to accuracy and consistency
  • Strong interpersonal skills
  • Proficiency in planning and organization.
  • Organized and proactive
  • Team oriented
  • Ability to work independently
 

Benefits include:

  • Health, vision, and dental matched at 50%
  • Competitive vacation and PTO
 

Application deadline: Open until filled

To apply, please submit your resume and cover letter to admin@buffalosoldiermuseum.com. No phone calls please.

Job Title: Special Events Coordinator

Reports To: Director of Operations

Department: Events

Status: Part-Time/Hourly- $15-$20/hr (must be flexible to work evenings, nights and weekends)

About the Position:

The Events Coordinator is responsible for coordinating, organizing and producing on-site events for organizations and individuals who rent space at BSNM, in addition to institutional programming and special events. The Events Coordinator provides excellent customer service and serves as one of the main points of contact with members, partners and the diverse communities we serve.

As Event Coordinator you will:

  • Coordinate and produce designated in house activities, meetings and special events with appropriate supervisors and department leads
  • Responsible for all room set ups and maintaining inventory at scheduled events
  • Maximize event layout accuracy from planning to execution
  • Enforce museum regulations regarding protection of assets, cleanliness of space and upholding of brand standards
  • Must coordinate and execute all outside events from start to finish
  • Prepare and review event agendas once events have been booked and confirm that all services and necessary preparations are in order
  • Coordinate client service needs with catering, audiovisual concessionaires, security, maintenance and other requested services
  • Develop and maintain effective relationships with service contractor and event service suppliers
  • Update internal calendar of events with event detail and contact information
  • Oversee housekeeping and security during events execution hours
  • Oversee event load in and load outs
  • Other museum related duties as assigned

What You Bring:

  • Experience in Hospitality, Event planning, logistics and customer service
  • Experience working with diverse communities
  • Computer proficiency experience with online databases (google drive, blackbaud), virtual meeting platforms, website and social media, and MS office is required

Necessary Skills and Competencies:

  • Strong written and verbal communication
  • Committed to accuracy and consistency
  • Ability to follow detailed instructions, both written and verbal
  • Ability to establish and maintain effective working relationships with individuals and groups
  • Proficiency in planning and organization
  • Organized and proactive
  • Team oriented
  • Ability to work independently while being creative and resourceful with a team
  • Ability to lift 50 pounds
  • Strong understanding of client follow up practices

Application deadline: Open until filled

To apply, please submit your resume and cover letter to ethel@buffalosoldiermuseum.com. No phone calls please.